Privacy policy for tesarolunda.sbs

Protecting your privacy and earning your trust guides everything we do. This page explains how we collect, use, and safeguard your information as you interact with tesarolunda.sbs.

Personal data we collect

We collect only the personal information needed to serve you well and meet legal requirements. This includes contact details when you submit a form, use our services, or communicate with our team. We never ask for unnecessary or sensitive information.

  • Contact details you provide, such as name, phone number, and email address.
  • Details about your inquiry or service request so we can respond accurately.
  • Records of your communications with our team, including emails and call notes.
  • Technical data like device type, browser, and usage patterns for security and improvement.
  • Consent records showing how and when you agreed to our privacy terms.

Your data is gathered through secure forms, direct communication, and service interactions. All data collection follows South African privacy regulations and is limited to what’s required for your inquiry or service.

How we use your data

We use your data to provide services, respond to your questions, and improve our site’s experience. Your details help us deliver accurate, personalised communication and ensure regulatory compliance.

We also use anonymised, aggregated data to track trends and improve our services, never to identify you. We don’t use your information for unsolicited marketing or unrelated purposes.

Your privacy rights

You have rights under South African law, including to access, correct, or delete your data, and to limit how it’s used. We honour these rights promptly and transparently. For more details or to exercise your rights, contact our privacy team.

Right of Access

You may request access to your personal data and receive information on how it is used and stored.

Right to Rectification

If your information is incorrect or outdated, you may request that we update it promptly.

Right to Erasure

You have the right to request deletion of your personal data held by us, subject to legal retention requirements.

Data Portability Right

Request a copy of your personal data in a commonly used format to transfer elsewhere.

How we share your data

We do not sell or lease your personal data. Your information may be shared with trusted service providers only when necessary to deliver services, process requests, or meet legal obligations. All partners are bound by confidentiality agreements.

We may disclose personal data if required by law, court order, or regulatory authorities. In such cases, we act transparently and notify you whenever possible.

How we protect your information

We use secure technologies, encrypted storage, and access controls to protect your personal information from unauthorised access or loss. Regular audits and staff training reinforce our commitment to strong security standards.

While we take every reasonable measure, no method is infallible. If a data incident occurs, we act quickly to notify affected users and take corrective action as required by law.

Contact our privacy team

For questions about your privacy or data, reach out using the details below. Our team responds promptly and clearly.
Office address: 155 West Street, Sandton, Johannesburg 2196 South Africa
Contact number: +27(11)3947194
Contact email: content@tesarolunda.sbs

Cookies help us serve you better

Cookies help us serve you better

We use cookies to ensure our site runs smoothly, remember your settings, and help us improve your experience. You can choose which cookies to allow or decline at any time. Essential cookies are always active. For more details, review our Privacy Policy.

We use cookies to ensure our site runs smoothly, remember your settings, and help us improve your experience. You can choose which cookies to allow or decline at any time. Essential cookies are always active. For more details, review our Privacy Policy.

Essential Cookies

Essential cookies keep the website functional and secure. They enable core services like page navigation, secure logins, and access to important features. Without these, you may not be able to use parts of the site as intended.

Functional Cookies

Functional cookies remember your settings—like language or region—so you enjoy a seamless experience every time you visit.

Performance Cookies

Performance cookies collect anonymous data about how visitors use our website. This helps us understand what’s working and improve features over time.

Targeting Cookies

Targeting cookies let us show you content that matches your interests. You can turn these off without affecting site basics, but it may change what you see.

See Privacy Policy